Orderhive

Orderhive was a cloud-based inventory and order management software platform that helped ecommerce businesses manage products, inventory, sales orders, shipping, and fulfillment across multiple sales channels.

Originally an independent company, Orderhive was acquired by Cin7 in February 2021 and became known as Cin7 Orderhive. On March 31, 2024, the platform was officially discontinued.

If you're looking for the old Orderhive login, researching its features and integrations, or evaluating replacement inventory management software, this guide explains what happened and what your options are today.

What happened to Orderhive?

Orderhive was founded in 2014 by Jayneel Patel and developed as an inventory and order management solution for small and midsize ecommerce businesses.

The platform helped merchants connect their online stores, marketplaces, warehouses, and shipping carriers in one application.

Rather than manually updating inventory on Shopify, Amazon, eBay, and other platforms, businesses could use Orderhive to centralize stock information and automate parts of their order fulfillment process.

Cin7 acquired Orderhive in 2021

In February 2021, inventory management software company Cin7 acquired Orderhive alongside DEAR Systems.

Following the acquisition, Orderhive was marketed as Cin7 Orderhive. Cin7 also offered other products, including Cin7 Core (formerly DEAR Systems) and Cin7 Omni.

These were separate software platforms, not simply different names for the same application.

When did Orderhive shut down?

On April 18, 2023, Cin7 announced that it would discontinue Orderhive.

The service officially ended on March 31, 2024.

The discontinuation was part of Cin7's effort to consolidate its product portfolio and focus on its remaining inventory management platforms.

For former Orderhive customers, the shutdown meant moving essential business workflows—including inventory synchronization, order processing, purchasing, and shipping—to another supported system.

Can you still log in to Orderhive?

No. The original Orderhive service was discontinued on March 31, 2024, and its former login portal is no longer available as an active inventory management application.

If you arrived here searching for "Orderhive login" or "Cin7 Orderhive login," you are not on an official Cin7 login page. This article is published by Ordoro, a separate ecommerce inventory and shipping software company.

How can former Orderhive users access their data?

If you need information from an old Orderhive account, consider these options:

• Check your historical exports and backups. Look for CSV files, inventory reports, order exports, product catalogs, and other records saved before the shutdown.
• Contact Cin7. Cin7 acquired Orderhive and may be able to clarify whether any historical account information or records are still accessible. Data recovery is not guaranteed.
• Check your connected sales channels. Shopify, Amazon, eBay, and other marketplaces may retain product and order records independently of Orderhive.
• Review your accounting and shipping systems. These may contain historical invoices, sales transactions, fulfillment records, and tracking information.

Visit Cin7's official website for current company information and support resources.

What happened to the Orderhive mobile app?

Orderhive also offered mobile applications for managing inventory and orders on iOS and Android devices.

Like the original web-based service, these applications belonged to the discontinued Orderhive platform. They should not be relied upon for current inventory management operations.

If mobile warehouse functionality is important to your business, evaluate whether a replacement supports the specific devices, barcode scanners, and workflows your employees use.

What features did Orderhive offer?

Orderhive combined inventory management, order processing, shipping, and business integrations in one platform.

Its principal capabilities included:

Multichannel inventory management

Orderhive allowed merchants to manage inventory across multiple ecommerce platforms and marketplaces.

When products sold on one channel, inventory updates could be synchronized with other connected channels, reducing the need for manual stock adjustments.

Centralized order management

Orders from connected sales channels could be managed in a central interface.

This helped merchants track incoming orders, fulfillment status, and shipping operations without repeatedly switching between marketplaces.

Shipping and fulfillment

Orderhive integrated with shipping carriers and supported shipping-label creation, tracking updates, and fulfillment workflows.

Warehouse inventory management

Businesses could track stock across different storage and fulfillment locations.

Purchasing and replenishment

Orderhive supported purchasing-related workflows that helped merchants manage inventory replenishment and supplier relationships.

Automation

Orderhive provided automation features for repetitive tasks such as processing orders, updating inventory, and coordinating fulfillment activities.

Reporting and analytics

The platform offered reporting capabilities covering areas such as sales, inventory levels, and order processing.

Barcode scanning

Orderhive supported barcode-based workflows for inventory and fulfillment operations.

Together, these features made Orderhive useful for merchants who had outgrown the inventory and order management tools built into an individual ecommerce platform.

What integrations did Orderhive support?

Integrations were an important part of Orderhive's appeal.

The platform historically connected with various ecommerce platforms, marketplaces, shipping carriers, and business applications.

Ecommerce platforms

These included:

• Shopify
• WooCommerce
• BigCommerce
• Magento

Online marketplaces

These included:

• Amazon
• eBay
• Etsy
• Flipkart

Shipping and fulfillment services

Orderhive supported connections with shipping services such as:

• USPS
• UPS
• FedEx
• DHL

Accounting and other business tools

Orderhive also supported connections with applications such as QuickBooks and other services used for business operations.

These integrations are historical. Because Orderhive has been discontinued, they are no longer a reason to select the platform today.

When evaluating replacement software, consider not only whether an integration exists, but also what information moves between the systems.

For example:

• Does the integration import orders automatically?
• Does inventory synchronize between selling channels?
• Can you control which warehouse contributes inventory to a storefront?
• Are shipment tracking numbers sent back to the original sales channel?
• How are product variants, bundles, and SKUs matched?
• Can financial data be exported to your accounting system?

Two inventory platforms may advertise integrations with the same marketplace while supporting quite different workflows.

How much did Orderhive cost?

Before its discontinuation, Orderhive offered subscription plans for businesses with different operational requirements.

Historical plans included entry-level inventory and order management options, more advanced multichannel and automation features, and higher-tier packages for businesses with more complex needs.

Pricing, plan names, and included features changed over the product's lifetime. Historical pricing figures published on the internet are not always consistent.

Because Orderhive is no longer available, those subscription prices are not applicable to new customers.

When comparing replacement software, it's more useful to calculate the total cost of the features your business actually needs.

Consider sales channel limits, order volumes, warehouse support, inventory management, purchasing, shipping labels, users, integrations, and onboarding costs—not simply the entry-level subscription price.

What did customers think of Orderhive?

Historical reviews of Orderhive frequently discussed its multichannel inventory functionality, order management tools, integrations, ease of use, and customer support.

Reviewers also raised concerns about areas such as implementation complexity and particular warehouse or barcode workflows.

When researching old Orderhive reviews, remember that many describe a discontinued version of the software. They may not reflect the features or service levels of Cin7's current products.

For a useful comparison, focus on the operational problems that mattered to Orderhive users and how currently supported platforms address them.

What should you look for in an Orderhive alternative?

A good Orderhive replacement should support the way your business actually sells, stores, purchases, and fulfills products.

For many ecommerce merchants, the most important requirements are:

• Inventory synchronization: Accurate stock levels across multiple selling channels.
• Multichannel order management: A central place to process orders from different stores and marketplaces.
• Warehouse management: Visibility into inventory across physical locations and fulfillment partners.
• Purchasing: The ability to replenish stock, manage suppliers, and receive inventory.
• Shipping: Carrier integrations, label printing, tracking updates, and fulfillment automation.
• Kitting and bundling: Accurate inventory for products sold both individually and in bundles.
• Automation: Rules that eliminate repetitive order processing and fulfillment work.
• Reporting: Visibility into inventory changes, sales, purchasing, and warehouse operations.
• Scalability and support: Software and a support team that can accommodate growing order volumes and operational complexity.

The best replacement is not necessarily the product with the longest feature list. It's the one that handles your most important workflows reliably.

Is Ordoro a good alternative to Orderhive?

Ordoro is an option worth considering for ecommerce businesses that need inventory management, order management, shipping, purchasing, and dropshipping in one connected platform.

Ordoro integrates with popular selling channels and shipping carriers, helping businesses manage the work that happens after an order is placed.

Here are some specific examples of how Ordoro addresses common inventory and fulfillment challenges.

1. Keep inventory synchronized across Shopify, Amazon, eBay, and other channels

A common challenge for multichannel sellers is preventing the same inventory from being sold more than once.

Suppose a merchant has 50 units of a product in stock.

Seven units have already been ordered but have not yet shipped.

The merchant doesn't actually have 50 units available for new orders. They have 43.

Ordoro tracks these quantities separately:

• Physical On Hand (POH): The number of units physically in the warehouse.
• Committed: The number of units associated with open orders.
• Available On Hand (AOH): The quantity available for new sales.

Ordoro calculates:

Available On Hand = Physical On Hand − Committed

In this example:

50 − 7 = 43 units available

Ordoro uses Available On Hand when synchronizing inventory quantities with connected sales channels.

This distinction matters because inventory should be reserved for an incoming order before it physically leaves the warehouse. Once the order is shipped, Ordoro updates the physical and committed quantities accordingly.

This helps merchants avoid overselling while maintaining a clearer picture of what is actually on their shelves.

Learn how inventory quantities work in Ordoro.

2. Manage the same product under different SKUs

Not every sales channel uses the same SKU for the same physical product.

For example, a merchant might sell a blue T-shirt with:

• Shopify SKU: `BLUE-TEE`
• Amazon SKU: `BT-001`
• eBay SKU: `TEE-BLUE-M`

Even though these identifiers are different, all three listings represent the same physical inventory.

Ordoro handles this in two ways.

When SKUs match: Ordoro can link the products across connected sales channels using their common SKU.

When SKUs differ: Ordoro can use its kitting functionality to link the different listings to a shared master inventory SKU.

With the second approach, each marketplace-specific product is connected to the underlying master product. Inventory availability is then determined by that shared inventory.

As a result, a sale on one channel can affect the available quantities on the other channels as inventory synchronization occurs.

This is particularly useful for merchants who have accumulated inconsistent SKU naming conventions across marketplaces over time.

Learn how to link products with different SKUs.

3. Control inventory availability by sales channel

Sometimes a merchant doesn't want every sales channel to advertise the entire available inventory quantity.

For example, a business might have 100 units of a popular product but want its Shopify store to show only 10 available at a time.

Ordoro supports several inventory writeback controls, including:

• Maximum export quantity
• Minimum export quantity
• Percentage-based quantities
• Reserve quantities

These settings can be configured for products and sales channels.

Example:

Suppose a product has 100 units available in Ordoro.

The merchant sets the Shopify maximum export quantity to 10.

Ordoro can advertise 10 units to Shopify while the actual available quantity remains higher. As available inventory decreases below 10, the exported quantity can decrease accordingly.

Similarly, reserve settings can help merchants hold back quantities from particular channels.

These controls are useful for businesses that manage several storefronts, want to protect stock for wholesale orders, or need different inventory policies for different selling channels.

Read about inventory writeback controls.

4. Manage inventory across multiple warehouses

As ecommerce businesses grow, inventory is often spread across several locations.

A business might store products in:

• Its primary warehouse
• A second regional warehouse
• A retail location
• A third-party fulfillment facility

Ordoro supports inventory tracking at the warehouse level, while also providing visibility into total inventory quantities.

For Shopify merchants, there's an especially important setup detail.

Shopify uses Locations to track inventory at individual stores, warehouses, and fulfillment facilities.

Ordoro uses Warehouses.

When connecting Shopify to Ordoro, each relevant Shopify Location must be mapped to the appropriate Ordoro Warehouse.

Without the correct mapping, inventory quantities and tracking updates may not synchronize as intended.

Merchants can also configure warehouse-specific inventory synchronization and control which locations contribute to quantities advertised on their sales channels.

Learn how Shopify Locations work with Ordoro Warehouses.

5. Handle kits, bundles, and multipacks

Many ecommerce businesses sell products both individually and as part of bundled offerings.

For example, a skincare merchant might sell:

• Individual facial cleansers
• Individual moisturizers
• Gift sets containing one cleanser and one moisturizer

Each gift set depends on the inventory of its underlying components.

Suppose the merchant has:

• 30 cleansers available
• 12 moisturizers available

Even without maintaining a separate physical stock quantity for the gift set, Ordoro can calculate that 12 complete gift sets are available.

If individual cleansers or moisturizers are sold, the calculated availability of the gift set changes.

Ordoro also supports multilevel kits, where one kit can contain another kit.

This helps merchants manage multipacks, gift sets, subscription boxes, and other bundled products without manually maintaining disconnected inventory counts.

Learn how kitting and bundling work in Ordoro.

6. Manage purchase orders and receiving

Inventory management doesn't end when you know how much stock is available. You also need to know when to replenish it.

Ordoro supports purchase order workflows that connect suppliers, purchasing, and incoming inventory.

Merchants can:

• Assign suppliers to products
• Maintain supplier-specific SKUs and costs
• Create purchase orders
• Track expected delivery dates
• Send purchase orders to suppliers
• Receive products against purchase orders
• Track partial receipts
• Print barcode labels during receiving

Example:

A merchant orders 100 units from a supplier.

The supplier initially delivers only 60 units.

Ordoro's receiving workflow allows the merchant to record the 60 units received while keeping track of the remaining quantity on the purchase order.

That way, actual inventory increases based on the quantity received rather than automatically assuming the entire purchase order has arrived.

This is useful when suppliers ship orders in multiple batches or when merchants need a reliable record of outstanding replenishment.

Ordoro also supports low-inventory thresholds and reports that help teams identify products requiring attention.

Learn how purchase orders and receiving work.

7. Automate order processing and warehouse routing

When merchants receive orders from several sales channels, manual order processing can become repetitive.

Ordoro provides automation rules based on an IF / THEN structure.

For example:

• IF an order has a particular shipping method, THEN apply a shipping preset.
• IF an order is shipping internationally, THEN assign it to a designated warehouse.
• IF an order contains a particular SKU, THEN apply an appropriate order tag or fulfillment action.

Automation rules can apply shipping presets, tags, warehouse assignments, inventory allocation, and other supported actions.

The rules run when orders are created in Ordoro, helping ensure that incoming orders are processed consistently.

An important consideration is that rule order can matter when multiple rules apply conflicting shipping presets. Merchants should test their rules using representative orders before relying on them for normal fulfillment volumes.

See how Ordoro automation rules work.

8. Reduce picking and packing errors with barcode verification

For a growing ecommerce business, shipping the wrong product can be expensive.

It creates customer service work, return shipping costs, replacement shipments, and unhappy customers.

Ordoro supports barcode-based warehouse workflows for picking and verifying order contents.

Warehouse employees can scan product SKUs or UPC barcodes while picking orders.

For example, suppose an order contains:

• 2 blue T-shirts
• 1 black hoodie
• 3 pairs of socks

The employee scans each product during picking.

Ordoro tracks the quantities scanned against the quantities required by the order.

Once the appropriate items have been scanned, the picking workflow can be completed and the order marked as picked.

Ordoro also supports barcode verification during packing, providing another opportunity to catch mistakes before the package leaves the warehouse.

Depending on the workflow, teams can pick individual orders, batches of orders, or use printed packing lists.

Learn about barcode-based order picking.

9. Manage shipping labels and carriers in one platform

Ordoro combines order management with shipping functionality.

Businesses can connect supported carrier accounts, review available shipping rates, generate labels, and manage tracking information.

Supported carrier options include USPS, UPS, FedEx, DHL, Amazon Shipping, Canada Post, and additional services.

Ordoro also offers capabilities such as:

• Batch shipping label creation
• Shipping presets
• Rate comparison
• Multiple ship-from locations
• Tracking updates to supported sales channels
• Return labels and returns workflows
• Order splitting and shipping automation

For businesses that use separate inventory management and shipping applications, having these workflows connected can reduce manual handoffs.

Explore Ordoro's shipping and order management tools.

10. Coordinate dropshipping suppliers and fulfillment partners

Not every merchant fulfills all orders from their own warehouse.

Some businesses ship certain items themselves while sending other orders to suppliers, third-party logistics providers, or Amazon fulfillment services.

Ordoro supports workflows that route eligible orders to the appropriate fulfillment destination.

For example:

A merchant sells a furniture bundle through Shopify. One item is stocked in the merchant's warehouse, while another ships directly from a supplier.

Ordoro can support splitting and routing orders across different fulfillment workflows.

For businesses that need closer supplier collaboration, Ordoro also offers Vendor Portals.

Vendor Portals can allow fulfillment partners to receive orders, share tracking information, and provide inventory visibility through a connected workflow.

This reduces reliance on manually emailing spreadsheets and tracking numbers between merchants and suppliers.

Vendor Portal availability and configuration depend on the account's enabled features.

Learn about Ordoro's dropshipping management.

11. Connect inventory and order data with QuickBooks

Ordoro supports a direct integration with QuickBooks Online.

Merchants can use it to send supported order, inventory, and purchase order information into their accounting system.

For example, shipped orders can be exported as sales receipts or invoices, depending on the configured workflow.

The integration gives teams control over what information they export and when, rather than requiring every inventory operation to automatically create accounting records.

This can help merchants coordinate operational data with their financial reporting processes.

Learn about Ordoro's QuickBooks integration.

12. Access inventory reports and operational visibility

As a business grows, merchants need to understand not only current inventory quantities but also how those quantities changed.

Ordoro supports inventory and operational reporting, including capabilities for analyzing inventory levels, low-stock products, and inventory activity.

Inventory records distinguish between physical stock, committed quantities, available inventory, and quantities associated with replenishment workflows.

This can help teams investigate discrepancies, prepare for restocking, and understand the operational events behind inventory changes.

Explore Ordoro inventory management.

How does Ordoro compare with other Orderhive alternatives?

Because Cin7 acquired Orderhive before shutting it down, many former Orderhive users consider Cin7's current products as the default replacement path. That assumption is worth examining carefully — they are different products, targeting different markets, at different price points.

Ordoro

Ordoro is built for ecommerce brands shipping 50–1,000 orders per day across Shopify, Amazon, WooCommerce, BigCommerce, eBay, and other channels. The core value: inventory sync, order management, purchase orders, and shipping labels in one platform — so you're not stitching together separate tools. Shipping is included; you get discounted USPS (up to 67% off retail), FedEx, UPS, and Canada Post rates without a separate shipping account.

Pricing is transparent at ordoro.com/pricing. Every new account gets five weekly onboarding calls with a dedicated specialist — most merchants are operational within a week. When something breaks, you reach a real person by phone, not a support queue.

Where Ordoro is not the right fit: if you need complex manufacturing BOMs and production scheduling, or a customer-facing B2B wholesale storefront with negotiated price lists, evaluate alternatives below.

Cin7 Core

Cin7 Core (formerly DEAR Systems) is a separate product from the discontinued Orderhive platform — despite both ending up under the Cin7 brand. It's a broader inventory and operations platform with deeper manufacturing, financial, and B2B wholesale capabilities than Orderhive had.

Starting at $349/month, Cin7 Core is priced similarly to Ordoro's inventory plan — but shipping is not included. You'll need a separate shipping tool (like ShipStation) alongside it, which adds cost and a separate workflow. Implementation is more complex than Ordoro, and onboarding typically takes longer. For businesses that need manufacturing BOMs, production orders, or customer-specific B2B pricing portals, Cin7 Core is worth evaluating. For ecommerce brands whose primary need is multichannel inventory + shipping, the separate shipping tool requirement is a meaningful friction point.

Cin7 Omni

Cin7 Omni is the higher-tier Cin7 platform, targeting complex omnichannel retail operations — businesses with physical stores, wholesale distribution, and ecommerce running together. Pricing is quote-based and positioned at the enterprise end. If your operation resembles a traditional retailer or distributor more than an ecommerce brand, Cin7 Omni warrants evaluation. For most former Orderhive users, it's more platform than needed.

Linnworks

Linnworks is a UK-origin multichannel operations platform with strong marketplace automation — particularly for high-volume Amazon and eBay sellers managing dozens of marketplace channels. It's more relevant when marketplace listing management and repricing are central concerns, less so for brands where Shopify is the primary revenue channel or shipping cost optimization matters most. Pricing is higher than Ordoro and implementation requires more setup time.

Brightpearl (now Sage Retail Suite)

Brightpearl, acquired by Sage in 2022 and now marketed as Brightpearl by Sage, is a retail operations platform for larger multichannel retailers — businesses combining physical stores, wholesale, and ecommerce at meaningful scale. It's an ERP-adjacent system: broader than an inventory tool, with financial management, demand planning, and retail automation built in. Quote-based pricing and a significant implementation investment reflect that scope. For a former Orderhive user running a straightforward ecommerce operation, it's almost certainly more platform than needed.

Which alternative fits your situation?

If your operation is primarily ecommerce — Shopify, Amazon, eBay — and you need inventory sync, order management, purchase orders, and shipping without enterprise complexity, Ordoro is the direct fit. If you need deep manufacturing workflows or a B2B wholesale portal, evaluate Cin7 Core specifically for those capabilities alongside Ordoro's broader ecommerce strengths. If you're running a large omnichannel retail operation, Cin7 Omni or Brightpearl belong on the list.

How to migrate from Orderhive to Ordoro

Because Orderhive has already been discontinued, migrating from it today differs from migrating between two active software applications.

The first question is whether you still have access to usable historical data.

Ordoro supports CSV-based imports for many data types, including products, orders, suppliers, inventory quantities, purchase orders, kits, and other supported records.

However, there is no assumed one-click migration from the discontinued Orderhive service. The process depends on what records are available and how they can be mapped to Ordoro.

Here is a practical approach.

Step 1: Identify the information you need to preserve

Start with the information required to run your business.

This may include:

• Product SKUs and descriptions
• Product variants
• Inventory quantities
• Warehouse locations
• Supplier records
• Product costs
• Kits and bundles
• Open orders
• Purchase orders
• Historical order and shipping data

Separate information needed for active operations from historical records that are only needed for reporting or recordkeeping.

Step 2: Gather available exports and records

If you retained Orderhive exports, review their structure and completeness.

If you do not have Orderhive exports, check your sales channels, accounting system, warehouse records, and shipping systems.

Do not assume historical data is still available from Cin7, and avoid relying on unverified legacy login pages.

Step 3: Standardize your product catalog

Review SKUs across your stores and marketplaces.

Identify products that use:

• The same SKU across channels
• Different SKUs for the same physical product
• Variant-specific SKUs
• Kit or bundle SKUs

Decide which products should share inventory and document the relationships.

This step is especially important when connecting multiple sales channels to a single inventory management system.

Step 4: Set up warehouses and sales channels

Create the appropriate warehouses in Ordoro.

Connect your supported sales channels, such as Shopify, Amazon, or eBay.

For Shopify, ensure that Shopify Locations are mapped to the appropriate Ordoro Warehouses.

Verify warehouse and synchronization settings before enabling inventory writeback.

Step 5: Import products and inventory

Ordoro's Data Import feature supports CSV uploads for various types of product and inventory information.

The import workflow allows you to download sample files, map incoming columns, validate data, and review errors.

For example, you can prepare a CSV containing product SKUs, quantities, and other supported fields and then import the relevant information.

Do not enable broad inventory synchronization until the imported quantities have been reconciled against your actual stock.

Learn how Ordoro's Data Import works.

Step 6: Configure purchasing, kits, and automation

Once the basic catalog and inventory are correct, configure the workflows your business needs.

These may include:

• Kit and bundle relationships
• Supplier information
• Purchase orders
• Low-stock thresholds
• Inventory reserve quantities
• Warehouse routing
• Shipping presets
• Dropshipping rules

Not every business needs every feature.

Start with the workflows required for daily operations, then introduce additional automation after the underlying data has been validated.

Step 7: Test actual orders

Before transitioning your normal order volume, test a representative group of orders.

For example:

• An order for a single product
• An order containing multiple products
• An order for a kit
• An order routed to a second warehouse
• An order containing a dropshipped item
• An order requiring a particular shipping method

Confirm that inventory commitments, picking, shipping, and tracking work as expected.

Also verify that the same order is not being fulfilled by both your old workflow and the new one.

Step 8: Train your team and monitor the transition

Make sure your warehouse, purchasing, customer support, and operations teams understand the new workflows.

Pay particular attention to inventory synchronization, purchase order receiving, order exceptions, barcode verification, and shipping.

Budget for implementation time, employee training, and any temporary operational disruption.

During the initial transition, monitor inventory discrepancies, unfulfilled orders, failed tracking updates, and other exceptions closely.

A controlled transition is generally more reliable than attempting to switch every workflow at once.

Ordoro and Shopify

If Shopify is your primary channel, the depth of the integration matters when replacing Orderhive.

Webhook-based order import: Shopify orders arrive in Ordoro within seconds of placement via Instasync — no polling lag. See: How does Instasync work?

Inventory writeback: Ordoro writes updated quantities back to Shopify on a configurable schedule (hourly default, down to 10 minutes for high-velocity stores). Enable it per channel in Ordoro's Sync Settings. Watch: How to Enable or Disable Inventory Sync in Ordoro | See: Write inventory back to sales channels

Shopify Locations: Ordoro maps each of your physical warehouses to the corresponding Shopify Location — so when an order ships from a specific warehouse, that location's inventory decrements in Shopify correctly. See: How does Ordoro work with Shopify Locations? Note: Shopify POS retail-only locations are excluded.

Kitting on Shopify: When a kit or bundle sells on Shopify, Ordoro decrements all component SKUs automatically and updates kit availability across every connected channel on the next sync.

Batch shipping and automation: Automation rules pre-assign shipping methods when orders arrive, so your team prints labels in bulk rather than clicking through each order. Watch: How to Create Bulk Shipping Labels in Ordoro

Customer Support

Ordoro is run by a small, dedicated team. When you have a question, you reach a real person by phone, email, or screen share — not a support bot or ticketing queue. Phone support runs Monday through Friday, 8:30 AM to 5:00 PM CST.

Every new account gets five weekly onboarding calls with a dedicated specialist covering channel connections, warehouse setup, inventory sync configuration, automation rules, and purchasing workflows. Most merchants are fully operational within a week.

Frequently asked questions about Orderhive

Is Orderhive still in business?

No. The Orderhive software platform was discontinued on March 31, 2024. Cin7, the company that acquired Orderhive, continues to operate other inventory management products.

Is Cin7 Orderhive the same as Orderhive?

Yes. Cin7 Orderhive was the name used for Orderhive after its acquisition by Cin7.

However, Cin7 Core and Cin7 Omni are different software products. They should not be confused with the discontinued Orderhive service.

Where is the Orderhive login page?

The original Orderhive login is no longer available as an active service following the platform's discontinuation.

If you need historical records, contact Cin7 through its official channels and check any previously exported data.

Can I still use the Orderhive mobile app?

The former Orderhive mobile applications were associated with the discontinued service and should not be relied upon for current business operations.

Businesses needing mobile or barcode-based warehouse workflows should evaluate the capabilities of a supported replacement platform.

How much did Orderhive cost?

Orderhive historically offered several subscription tiers. Its prices and plan structures changed over time.

Because the platform has been discontinued, those prices are no longer relevant to new software purchases.

What were Orderhive's main features?

Orderhive provided multichannel inventory management, centralized order processing, purchasing, shipping integrations, warehouse functionality, automation, barcode-related workflows, and reporting.

What were Orderhive's main integrations?

Historical integrations included ecommerce platforms such as Shopify, WooCommerce, BigCommerce, and Magento; marketplaces such as Amazon, eBay, and Etsy; and carriers such as UPS, FedEx, USPS, and DHL.

Is Ordoro a direct replacement for Orderhive?

Ordoro supports many of the same broad operational needs, including inventory, orders, shipping, and purchasing.

However, the two platforms are not identical. Merchants should confirm the specific features and workflows they require before switching.

Does Ordoro support Shopify, Amazon, and eBay?

Yes. Ordoro integrates with Shopify, Amazon, eBay, and several other ecommerce platforms and marketplaces.

The supported synchronization and fulfillment capabilities depend on the integration and account configuration.

Can Ordoro import old Orderhive data?

Ordoro supports CSV imports for many types of operational data, including products, orders, inventory quantities, suppliers, and purchasing records.

If you have historical Orderhive exports, the feasibility of using them depends on their structure and the information they contain.

Ordoro does not assume that it can retrieve data directly from the discontinued Orderhive service.

Can Ordoro handle inventory across multiple warehouses?

Yes. Ordoro supports warehouse-level inventory management, including inventory quantities, warehouse assignments, and warehouse-related fulfillment workflows.

Does Ordoro support kits and bundles?

Yes. Ordoro supports kits and multilevel bundles, including inventory calculations based on component availability.

Does Ordoro support purchase orders?

Yes. Purchase orders, receiving, and supplier-related workflows are available with applicable Ordoro plans.

Does Ordoro integrate with QuickBooks?

Yes. Ordoro offers a QuickBooks Online integration for supported order, inventory, and purchase order data workflows.

How much does Ordoro cost?

Ordoro's pricing is transparent and published at ordoro.com/pricing. A 15-day free trial is available on any paid plan — no credit card required. Ordoro also offers a free plan covering the shipping module for up to 100 orders/month.

How do I switch from Orderhive to Ordoro?

Connect your sales channels to Ordoro — it imports your product catalog and recent orders automatically. Set your current inventory counts as the baseline in Ordoro, configure automation rules during your onboarding calls, and enable inventory writeback per channel. From that point, Ordoro becomes the single source of truth for all channel inventory counts. Most merchants complete the setup within a week across five weekly onboarding calls. Schedule a demo to walk through your specific setup first.

Does Ordoro support data migration from Orderhive?

Since Orderhive was discontinued in March 2024, migration starts from whatever exports or records you still have. Ordoro supports CSV imports for products, inventory quantities, suppliers, and purchase orders. If you have historical Orderhive exports, those can be used to populate Ordoro's catalog. If not, you can import products directly from your connected sales channels (Shopify, Amazon, etc.) and set opening inventory quantities from your current stock counts.

Looking for an Orderhive alternative?

If you previously used Orderhive — or are simply looking for a system that manages inventory, orders, and fulfillment across multiple ecommerce channels — Ordoro may be a good fit.

Ordoro helps businesses coordinate:

• Inventory synchronization across sales channels
• Inventory management across warehouses
• Kitting and bundling
• Purchasing and receiving
• Order routing and automation
• Barcode picking and packing
• Shipping labels and tracking
• Dropshipping suppliers and fulfillment partners

The best way to evaluate whether Ordoro fits your business is to walk through your actual inventory and fulfillment workflows. Schedule a demo to speak with the team before committing.